24hr Care Services Ltd. Email Policy

24hr Care Services Email Privacy Policy

The primary purpose of the 24hr Care Services email system is to promote effective
communication on business matters.

Authorised users may be granted access
to email services subject to the requirements of their role within 24hr Care Services.

Users must respect the privacy of others at all times and only use email accounts
that have been issued to them.

Management reserve the right to access all company emails ie. those ending in @24hrcareservices.ie whenever is deemed necessary.

Users should be careful when using their 24hr Care Services email account to send personal
messages that their words or actions do not have a negative impact on 24hr Care Services in
any way.

For security reasons users who regularly send or receive 24hr Care Services confidential or restricted information via email must not forward this information or any 24hr Care Services email messages to their own personal or third party web based email account.

Users should ensure they keep their personal email messages separate from their 24hr Care Services business related email messages.

In circumstances where it is necessary to transmit confidential or restricted
information via email the sender must ensure the following checks are carried out
before sending the information:
1) The name and email address of all the intended recipient(s) are correct;
2) The email message is clearly marked as “Private & Confidential”; These messages marked as Private & Confidential must not be forwarded to anyone else by the recipient including their own personal email address.
3) Only the minimum amount of confidential information as is necessary for a given function(s) to be carried out is to be sent;
Where it is necessary to transmit confidential or restricted information to an email
address outside of the 24hr Care Services domain (i.e. one that does not end in “@24hrcareservices.ie”) the
sender must ensure the following additional checks are carried out before and
after sending the information:
1) The transfer of the information is legally justifiable in accordance with the
Data Protection Acts 1988 and 2003 and current GDPR legislation.
2) All confidential or personal information sent with the email message is
encrypted inline with the requirements of the 24hrcareservices privacy policy

File Transfer
Where possible all external transfers of confidential or restricted information must
take place electronically via secure channels (i.e.encrypted email.)